Carrier
We offer delivery to a service point via Postnord.
Delivery time
While we strive to deliver within this timeframe, please keep in mind that unforeseen circumstances may sometimes cause delays.
The current delivery time is shown when you select the delivery method at checkout. The delivery time is also shown on the order confirmation.
Please note that none of our carriers offer deliveries on Saturdays, Sundays or public holidays.
Shipping cost
The cost is fixed, regardless of the size or weight of your order.
The cost you see is the final price, with no additional charges or taxes upon delivery.
Unfortunately, we do not offer free delivery on any orders, regardless of the order size.
How does delivery with PostNord work?
PostNord contributes to the climate by financially supporting projects that restore former wetlands and build wind farms. When you order with PostNord, you support the climate at no extra cost to you.
Delivery to PostNord parcel shop or box
You will receive an email and SMS notification when your parcel is ready for pickup. Parcels must be collected within 7 calendar days.
If the parcel is not collected within this time frame, it will be returned to us. Once we receive the parcel, you will be notified via email, and a full refund will be issued.
You can choose to have your parcel delivered to one of PostNord's parcel shops or parcel boxes located throughout Denmark, with over 1,600 delivery points available.
- Parcel Shops: These are service points within existing stores, where you can collect your parcel during the store's opening hours.
- Parcel Boxes: These are located at local Coop stores or outdoor vending machines across the country, offering convenient access.
Tracking your order
We'll send you an email with a tracking number as soon as your package leaves our warehouse.
Please allow up to 3 working days for tracking information to become available.
All our parcels are shipped from Poland. You won't be able to track your parcel while it's in transit between Poland and the delivery country. The tracking will become active once the package arrives at the sorting facility in your country.